Rugsmat.com

FAQs

The delivery charges are visible on the final checkout page and are calculated based on the following:

  • Number of items in the order
  • Weight of the items
  • Delivery Location

If you include multiple items in your order, then certain caps on charges may apply depending on the category and weight.

Please visit login or register to create an account at Rugsmat.com

The Privacy Policy at Daraz can help you with the following concerns:

  • How we collect, use, and (under certain conditions) disclose your personal information
  • The steps we have taken to secure your personal information
  • The Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information.

Please visit the  T&C to learn more…

We are focused on ensuring that no incidents of fraud and scams take place. Please reach out to us via live chat if you come across any suspicious activity related to Rugsmat.

Fraudulent activities can include:

1. Messages received on WhatsApp from sellers claiming to be a part of our Rugsmat seller community

2. Facebook pages that claim to be associated with our platform and selling Rugsmat products

3. Orders not packed in the packaging of Rugsmat
4. Delivery agents acting to be Rugsmat Heroes
5. Individuals representing Rugsmat Customer Service Agents and asking for bank account details.
6. Other websites that are similar in name to Rugsmat

It is highly advisable to not share your Login Credentials with anyone. If you feel that someone has logged into your account and placed the order, please reach out to us via live chat between 09:00 A.M. to 06:00 P.M. The Issue Resolution team will look into it and facilitate you accordingly.

Our Delivery Hero may reach out to you if he needs clarity on the delivery location or needs to confirm the availability.

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